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Financial ServicesEnterprise (5k+) · Manager effectiveness

Meridian Group

How Meridian Group lifted manager effectiveness 36% across three regions

36%

lift in manager effectiveness

Situation

Meridian Group had 800 frontline managers across MENA, Europe, and APAC running on inconsistent leadership development. Internal surveys showed only 47% of new managers felt prepared for their first 90 days, and the L&D team had no visibility into completion or outcomes.

Solution

SkillMind ran a 12-week structured leadership cohort program with paired mentoring, weekly rubric-based grading, and audit-ready completion reporting across all three regions. The L&D ops team now sees one dashboard for every cohort, every mentor session, every rubric sign-off.

Outcomes

  • 36% lift in manager effectiveness scores within 6 months of cohort completion
  • 94% completion rate (up from 61% on the prior platform)
  • $1.2M saved on external coaching contracts in the first year

SkillMind let us run a leadership program that finally feels like one program — not three regional re-implementations of the same idea.

Aisha Khan · VP, Talent Development at Meridian Group

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